I strongly believe that right now is the best time in history to start a service-based business over something like an e-commerce business.
There are so many obstacles for e-commerce brands right now that include things such as:
- Huge increases in full shipping container prices $2,000 -> $25,000.
- Large increase in cost of ads on google, facebook, and instagram.
- Long shipping delays from overseas.
Right now there is so much pent up demand for services in every industry you can think of, whether it be pool cleaning, plumbers, power washing, pest control, movers, etc.
This is especially true in cities where many individuals have moved to recently such as parts of Florida, Texas, and Tennesse.
It is shocking to hear some of the lead times for many of there service based businesses when you call them for a quote and an estimated time of arrival.
Many of these businesses have so much demand that they are able to charge whatever they want and still have back logs of up to weeks until someone can get to you.
I saw big opportunity in the Residential Firewood Delivery Space in my hometown. Most firewood guys were not raising any of their prices based on the what the market could comfortably handle.

Starting from Zero.
So how did I grow so fast in the first 90 days? I made sure I had the systems, software, and the supply in place.
$80,000 in residential deliveries is a decent amount of firewood. I made sure that I have the entire system down from the time someone clicked on one of our ads to the minute we showed up at their house for delivery.
Below is what the flow chart looks like:
Google Ads -> Phone call/order online -> Monday.com CRM -> Designated delivery time and money collected -> Driver assigned -> order completed and marked fulfilled.
How we did it: Ads + Referrals + word of mouth = $80,000 month (by the way we only spent $3,000 in ads that month).
We also were diligent to collect every bit of data from our customers that we could. By the end of the winter season. we had over 800 customers information that we can readily market to month after month.
This business is somewhat seasonal in nature, but we realized it doesn’t have to be. By getting peoples email addresses we are able to now incentivize purchases throughout the year during the off season at a better price, so that we can alleviate some of the fulfillment during peak season.
This will allow us to capture more customers who call in during peak season and provide them with a faster service time as well.
All in all, the secret is in getting the customer data. The data allows you to communicate with your customers and get order after order. You can also use your list to ask for reviews, referrals, and spreading the word.
We were able to get 75, 5-star reviews and dozens of referrals within the span of 3 months. This propelled us naturally on google in terms of our ranking. We now do better than firewood companies that have been around for over a decade.
Please feel free to leave me any questions or comments on this article.


