How to Start a Book selling Business.

An Amazon Book Selling Business is one of the least expensive ways to start a business.

This is something I personally have experience with. It turns out that the path I ended up taking turned out to be a pretty good one.  The growth was steady, I didn’t have many setbacks, and the risk was minimal.  I suggest you try going a similar route that I did. 

Below I noted for each of you where I was in my journey, as well as the associated sales numbers to give you the clearest picture of each transition.

My Actual Route

CHERRY-PICKING BOOKS

“Cherry-Picking” books means simply going out and buying books individually, at various locations where you can actually see the value of the books before you buy them.

In the beginning, all you need to focus on is cherry-picking books at places like garage sales, thrift stores, libraries, etc.

The best way to do this is always by getting on google maps and searching up something like “thrift stores near me”.

While you are doing this, you are going to want to start making contacts with managers of these stores.  Over time, you will most likely be able to cultivate these relationships into larger lead sources when you have space to take on more inventory. 

It’s not uncommon to find a local thrift store that can start giving you a pallet or two a week of their overflow product.  At this stage, your overhead is going to be extremely low.  

You will be doing everything out of your garage or office, and hopefully be keeping a clean working space.

I recommend buying shelving or a rack like this one to the right at Home Depot.  It is super durable and needs to be able to hold over 1,000 lbs.

Throw some cardboard on the top of each rack so it does not indent your books.

Each rack will hold different types of book conditions.  Lowest quality will be labeled “acceptable”, middle quality is “good” and top quality is “like new”.

How to easily condition books.

You will be sending all your books to be fulfilled by Amazon.  This is also known as FBA.  That means that the minute you can ship out a box of books, you want to get it shipped out and out of the way. 

Don’t let books pile up.  Remember, when inventory is sitting unprocessed it’s costing you money. 

Keep at this until your sales get to $5,000-$10,000 a month.  I would recommend getting closer to $10,000. 

From here you will start to get some traction and want to start looking into more of a hybrid model. 

HYBRID MODEL

At the $10,000 mark you will most likely start to see some sort or resistance or flattening of your sales if you stay with the current model of cherry-picking.  Most of this is due to the maximum leverage of your time.  You only have so many hours in the day.  In addition, your local sources may start to get exhausted.

This is when you need to start thinking about how to maximize your time.   This is when you need to use leverage to get your hands on a lot of product. 

At this point, you are going to want to incorporate library sales, estate sales, and lead generation for larger book removals on places like Craigslist and Facebook marketplace.

Some of you may be wondering why you wouldn’t just start out by doing this in the first place and skipping cherry-picking all together. 

I believe it is of absolute importance to get your “reps in”.  You need to understand the software over time.  You need to get a feel for what sells well and what doesn’t.  You need to get your scanning and listing methods down.   There is no reason to rush through all this – it’s a short amount of time and the learning curve isn’t steep.  Don’t worry, you’ll get there.

Before jumping from your garage or storage unit into a warehouse, I recommend that you are doing at least $20,000 a month in sales using this model. 

The 50/50 Model

You want to be able to use your existing cash-flow to fund as much of the operations in your new warehouse as possible.  Do not keep piling unnecessary overhead onto your business.

This is when you are going to start using some of the contacts of the managers you have gathered from some of your thrifting/library locations.

Do they have location distribution centers where they store excess inventory to sell by the pound?  What do the libraries do with all their excess materials?  Who is the best person for me to call to set something up?

You will be buying larger volumes of books, sight unseen for the most part since you are buying them by the pound.  You will be buying off liquidation sites, government education sites, etc.  These will be named for you later.

Hopefully you own a larger SUV, since this will really come in handy at this point.  For others, you will be renting a 16-foot box truck for most of your pick-ups.

When you get to the $20,000+ mark, you are again going to realize that scaling to the next level is going to be hard unless you make another transition in your business model. 

The way I like to think of the shift is like this – Up until this point, you have gone to get all the books yourself.

You drove all of over town to all the thrift stores.  You traveled far to library sales and maybe estate sales. You went and picked up larger book lots from your leads off of several marketplaces.

You made trips to liquidation centers and school district overflow distribution centers.  Boy, it gets exhausting.

However, it’s time to get all the books to come to YOU.  This is the major shift.  This is when you start buying bulk books by the pallet.  Although this initially feels great and you get to drive less, your overhead will start to creep up on you.

Bulk Books

This is when your warehouse costs start and your constant purchase of large amounts of books (book burn) kicks in.

At this point, I easily spend up to $5,400 a week on books. For many of you that may be your cost for books for the first four months or more in the beginning. 

What you are going to quickly realize is that you are going to immediately take home less profit the minute you transition into a warehouse.  That is because initially your top line (sales) will stay the same, and your bottom line (profits), will take a nose dive. 

Do not freak out when this happens as it is natural with any business as you scale up.  Soon after you make the transition, you will start to see the fruits of your labor, as long as you are consistent.  There is always a lag time to see the benefits of the effort you are putting in today.

I always say that the work you put in today, you won’t see reflecting in your sales at least 30 days from now.  Conversely, the sales you are seeing today, are a result of what you did 30 days ago. 

I recently got off a phone call with a gentleman that I mentor that was frustrated by what little progress he was seeing for that day in his seller app. 

He told me how hard he had been working all week and how many books he was able to source and list.  I already knew what the problem was right from the get-go. 

“Didn’t you have 0 employees a month ago?  Wasn’t this around the time you were hardly working?  Remember that trip you went on?”

He had not been consistent what-so-ever in the past 30 days and it was showing.  Even though he was working hard the last couple days, how could that effort be evident yet in his numbers? 

The work he is doing now, pays off later.  Point being, you must always be consistent with sending in product.  It’s a numbers game.

Once you have a warehouse you should have at least three types book source funnels. 

1. Bulk books by the pound from large vendors.

2. Inbound lead generation from your own website.

3. Local pick-ups or drop offs from mom-and-pop stores.

Now that you have a snap shot of what my path looked like and your interested in this opportunity, I invite you to get my book for a more in depth look at this opportunity!

You can check it out on amazon.com —> here. Enjoy!

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Instagram Marketing Influencers.

Jen Lauren is a “nano” influencer on Instagram and YouTube

What are they? And more importantly – why are they important for your business?

For many of you, Instagram influencers may not be worth the investment in the first place. The strategic use of Instagram influencers will be unique to every business.

But before you write them off. There is a possibility it could be a great fit for your particular business. After all, spending money with influencers can be cost effective if done right.

On top of that, it can be completely trackable if the proper steps are taken.

Let’s start by looking at a mediocre/bad example of how NOT to use an Instagram influencer first.

How NOT to Use Instagram Influencers.

Let’s say that you own a pool cleaning business in a certain city in the US. You hear from your friends how well they are doing from using Instagram influencers, so you decide to go out and look for one that will help your business.

You find a guy that puts out pool related content in terms of pool maintenance, care, and best practices. He is funny and clever and he has close to 10,000 followers on Instagram.

He puts out good content and keeps his videos and posts captivating – who knew someone could make pool cleaning so entertaining!

This could be the guy, you think. He almost has 10,000 followers – that could be good for my business.

Shortly after, you decide to message him direct and you agree on a monthly amount you will pay him to promote your business. You have high hopes and can’t wait to watch the money roll in.

The problem is that it never does – let’s unpack why.

  1. Market fit – geographic inefficiency. This influencer has an audience that is mostly nationwide, with some even out of the country. This will not benefit you at all, since your business is a local service-based business.
  2. Wrong audience. Just because this individual has followers looking at his page about pool cleaning, it doesn’t necessarily mean that they are all your dream avatar in terms of an ideal customer. Many could just be there for the good humor that he has. In addition, there are likely to be other pool cleaning company owners following that individual for the entertainment and potential tips.
  3. Method of compensation. It would have been a smart idea to test out the influencers audience ROI by doing a couple pay per posts to start off. In the short run it would cost you less and you could get feedback immediately.

A more realistic scenario to use this influencer would be someone who owned an online pool supply company and only did e-commerce. Even then, your conversion would be questionable.

Now let’s jump ahead to how to make this work for your business using instagram influencers.

A Better Way to Use Instagram Influencers.

Let’s say that you owned an e-commerce brand that sold nursing pillows and other products to strictly pregnant and new moms.

You spend hours looking for moms that have decent size followings (but not huge) on instagram and youtube. You finally find one youtuber who happens to have an instagram account as well, with around 10,000 followers.

As luck would have it, she also has a blog along with her other social media channels. You get to talking and let her know you would be willing to partner up and do paid affiliate ads with her.

Ilana Wiles – One of the top Mommy Influencers.

She is very interested, and happily shows you her audience insights on her different platforms. Her audience is perfect for you. 95% mothers who are all either pregnant or with a baby.

You see that on all her posts there is a TON of engagement. Likes, comments, shares, etc. You know there is serious opportunity there.

You decide to set up a deal where she promotes your website with a unique coupon code that is solely unique to her and her audience.

From there the sky’s the limit and its a true win-win. If her audience is engaged and trusts the influencer, there should be a great turn out on her promotions.

That will net you and the influencer good money, and you both would be excited to continue working together.

Conclusion…

In summary, we thought it would be appropriate to end with a pro and con chart as it relates to influencers.

PROS-Access to an engaged audience
-Can be cost-effective
-flexible Pricing
-Able to scale up your business much quicker
CONS-Could take multiple paid influencer trials until you find a good ROI.
-The effectiveness of IG promotion may be on the decline.

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How to Grow TikTok Followers Fast in 2022.

Whether your goal is to grow your personal brand or to get followers to increase the ROI of your social media audience, this guide with provide you with a list of valuable tips to help you grow and monetize your audience.

Below is a list of 5 simple, but effective hacks to make sure that you are able to grow your tiktok account fast and at no cost to you!

The first step to get in front of as many eyeballs as possible is to put up a trending/popular song.

The advantage of doing this comes in a couple of different ways. Tiktok, along with many other platforms start out with algorithms that help their users gain followers fast in the beginning and tend to “tone down” these hacks later on as the site matures.

In the case of trending music, Tiktok gives users who post videos with this music an advantage over other users who post videos that don’t. by putting these trending songs to work, you can trip the algorithm in your favor.

Check out the top 100 bill board charts and you will quickly notice that there is a contrast between the top Tiktok songs vs. the top 100 billboard songs.

Not surprisingly, Toktok has licensing deals with record labels to push out new releases on their platform.

In light of this, it would be wise to keep an eye on which songs are currently the most popular so you can figure out a way to make content around them.

Just like we looked at trending songs, you will want to investigate what the most common or upcoming trends are in terms of hash tags.

Now where can you find these?

The discover tool: located on the “for you page” (FYP) page. If you scroll down, it will be on the left hand side of the page. It provides a ton of hashtags and other trending topics, including songs and searches. From there, you’ll be able to get up-to-date information and explore any key words that you want to take advantage of.

Utilize these hashtags along with the trending songs as best as you can to create content that goes viral.

3. Use the Top Hash Tags on Tiktok.

Here are the top 10 most searched hashtags of 2021 according to Hootsuite. Although this data is fluid and always changing, these are still going to be very relevant for content creation.

  1. #fyp
  2. #foryoupage
  3. #tiktokchallenge
  4. #duet
  5. #trending
  6. #comedy
  7. #savagechallenge
  8. #tiktoktrend
  9. #levelup
  10. #featureme

To give everyone a sense of how often these hashtags are searched, we did a simple look up of the #1 hash tag searched.

#1: fyp – 19,000,000,000,000+ views. Yes, that is 19 TRILLION. Don’t forget to throw that one in there!

Make sure that as you use these hashtags your content is relevant to your accompanied hashtags.

For example, you wouldn’t want to post serious sports content and use hashtags such as #cat #comedy. Make it relevant so that the user is most likely to get what they are looking for and become one of your followers.

4. Be Strategic When You Do Your Posts.

Yes, there are certainly better times of day to be posting your content so that it gets the best traction.

As a general rule of thumb, the best times of day are early morning, lunch/mid-afternoon, and late at night during the weekday when people are mindlessly scrolling through their phones on the couch.

Avoid times of day when people are normally sitting down to eat dinner or during normal 9-5 work hours when people should not be on their phones.

Give yourself the best possible chance of gaining traction in the beginning by following this simple rule.

5. Don’t Delete Old Videos.

Classic Cat Videos..

Why is this? If you ever look back at your videos you will notice that most will continue to get continued engagement over time, even if it is not nearly as much as when you first uploaded it.

Once uploaded, think of this content as endless marketing over and over again without your time or energy. It’s live and it’s out there to be seen by anyone at anytime. Let it be!

Here is a huge reason not to delete any videos you think could be a “flop” in the beginning. There are many videos that simply hit late. This means that they may hit the fyp page days, or even weeks later than you posted.

I had a friend that posted a video that got hundreds of views when it was posted initially. Just when he thought it had run out of steam, it went viral a week later and almost hit 1 million views.

Be patient, because that is exactly where that content could go potentially viral.

Just Remember….

At the end of the day it is all about consistently showing up and making content that will stick. If you are not enjoying yourself through this process, there is a good chance you won’t make it.

Have fun with it and give yourself a fighting chance. Remember – your personal brand, company, and bank account depend on it. No pressure :).

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How to start a business from scratch online.

I have recently launched my second legitimate business this year.  Starting a new business with $0 revenue is no joke.  I once heard a great analogy that starting a business is like trying to push a train at rest by yourself.

In the beginning it seems almost impossible…  everything is hard, you don’t seem to see any immediate signs of improvement, and you may even doubt yourself or your initial plan.

I have heard from several different sources that if your business is not generating a decent amount of profit around year 2 or 3, you should take it out back and “kill it”.  To me this sounds very realistic, as I have found you can easily prove proof of concept these days with the ease of technology and the leveraging of various platforms.

In my opinion, the most important part of starting and keeping a business afloat is cashflow, marketing, and sales. 

At this point in time, there are certainly platforms that are less expensive and much more effective for conversions.

From everything I have read and from friends of mine who run online businesses, instagram, google and twitter are the platforms that you want to be spending your time and money on.

I currently run a successful advertisements on google for my business. Our average sale price is $349. Right now we spend about $100/day on google and generate anywhere from $500-$3,000 per day in revenue depending on the weather (hint).

Another great resource is to use instagram influencers to drive sales and promotions to your page.  I have buddies that either pay flat rates or percentages to instagram influencers in exchange for a certain amount of promotions on their pages.

If you are selling an info product or physical product, your best course of action will certainly being reading books to get started and watching youtube videos of people who have done what you want to start.

This book by Russell Brunson called Expert Secrets. is great for people wanting to start their own personal brand or sell digital products. For physical products I recommend Ryan Moran’s book 12 months to 1 million.

These types of books, coupled with online marketing + good ads to a landing page are certainly a formula for success, with either a new product or a proven product.

Whatever you are getting into, make sure you are prepared mentally and financially so that you are able to “weather the storm”.  Don’t become another statistic.  Most important of all, be PATIENT and believe in the process!

The best part about starting an online business and selling something like a digital product is that you can get feedback immediately in the form of interest or no interest.

That period of testing your product can be done quickly and very inexpensively.

It quickly validates your product(s) for you so you don’t have to sit there and waste any time. For most of you, your first business is not going to be a home run.

The more chances you have at bat, the better the opportunity that you will eventually hit a home run. It’s a numbers game.

So much of success is luck and timing. People that make it do not give enough credit to those two. If you think about it, they under emphasize those because it takes away credit from the individual themselves.

Stay the course and realize that this journey can take you anywhere. The path is never clear cut for most entrepreneurs. Don’t be resist to change and don’t let you ego stop you from making the right decisions!

You can find either of these Books below:

12 months to 1 million – Ryan Daniel Moran

Expert Secrets – Russel Brunson

Happy Hunting!

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How to Grow and Scale a Business Fast.

We all want the growth hack that will take our existing business and shoot it to the moon. “Growth levers” is a term I constantly hear coming from the online world. I like that saying, don’t you?

Let’s unpack the quickest way to pull these growth levers so that we can scale your business as fast as possible.

The 5 Questions to Ask Yourself That Will help you grow and scale your business.

Let’s go over these 5 questions so that you can achieve growth and scale for your business. These apply to both new businesses and small business.

1. Should I do Homework or Planning Before Starting A Business?

The obvious answer is YES. Make sure to take a good look below at the following questions to determine if what you are doing is likely to be worth your time and investment. These are just a couple examples.

  1. Are there enough customers?
  2. Can this company scale quickly and efficiently?
  3. Can I charge enough for my product to afford ads and fulfillment?
  4. How is my timing of a launch?
  5. Should I partner or not?

These are just some of the many things you need to be thinking about and evaluating as you are doing your homework.

The list is endless of people who never do their homework in the beginning and are destine to fail from day one. Don’t be one of them!

2. Should I bootstrap my Business or Raise Money?

That depends on your desired outcome.

Do you want to be a founder that is in charge of a large team, lots of responsibility, and fast growth? Then you may want to raise money.

That money will help amplify the following:

  • Increase the number of leads from advertising dollars.
  • Afford to hire a great team from the get-go.
  • Launch with a large amount of SKUs (if you are a product-based company)
  • Start off with a bang in your sales numbers due to large Ad budget and customer service in place.

On the other hand, if you want to boot strap you will be choosing to take the safer and longer path to growth (in most cases).

Boot-strapping a business will look like this:

  • Could be months or years until your product gets traction from building a customer base and low ad budgets.
  • Potentially less stress as less people are depending on your for leadership and a paycheck.
  • In most cases you will use your own money. Many founders claim they had to max out their credit cards to get going.
  • Going this route you really have control over which direction you want to take and you are not forced by a board or shareholders pressuring you to make the next move.

Between bootstrapping and raising money, I think the answer is clear – Raising money will allow you to grow and scale the fastest. But be careful.

3. Do I Need Systems and Technology In Place to Scale Fast?

More often then not, the answer is almost always yes. This is in both product based business and service based businesses.

If you start to grow and scale, that means your sales numbers are going up (naturally). If you have not put teams in place to handle the influx in sales, you will have a disaster on your hands.

Bad reviews, wasted ad dollars, upset customers and closing your doors from terrible cash flow could destroy you immediately.

Here is what you need to have in place before you are ready to pull on a growth lever for sales.

  • Customer service team.
  • Sales team Inbound and outboard (most likely).
  • Fulfillment whether that be ecommerce or service based. Someone has to fill the packages and go on service calls.
  • ERP system to effectively track all aspects of your business. Leads, orders, deliveries, SOPS, financials, invoicing, you name it.

*These are just a few and can cost you a TON.

4. Do I Need To Build a Team Beforehand or Can I Hire as I go?

Waiting to hire a team after you open the flood gates would be a complete disaster waiting to happen.

You need to get a team in place immediately that is skilled enough to handle the new requirements that are suddenly being placed on your and your business.

In order to hire effectively, you need a system and process for finding the right talent, interviewing them, and on-boarding them so they are ready to rock.

With that being said, you don’t always have to put the burden on hiring a team on yourself. You can look to outsource things like marketing and sales to other agencies that don’t need a hand-holding.

5. Where Is the Best Place to Get Leads For My Business?

That all depends on what your business is. Clearly there is no one-size-fits-all in this loaded question.

Here is a good rule of thumb to think about when it comes to service-based businesses vs. Product-based businesses.

Examples of Service-based businesses:

  • Pool cleaning
  • Christmas lighting
  • Firewood delivery
  • Power washing
  • Waste management
  • gyms

For these types of businesses we have found that google advertising and local paper, magazine, and mailers tend to work best. Also a good referral system in place is a huge asset you need to get implemented ASAP.

Examples of Product- Based Businesses:

  • Ecommerce
  • Retail Stores
  • Grocery
  • Thrift Stores
  • Dealerships

For these types of businesses there are so many options to go with. Google works great, Facebook, Instagram, influencer marketing, road signage are just a few. For each type of business listed above, you are almost certainly going to have a different blend of marketing channels.

Ex) Dealerships do well with word of mouth and referrals. Ecommerce can do well with google, Instagram, meta and influencer marketing.

It is up to you to get testing and figure out what channel will work best for your business. Good luck out there!

5 Ways to Dominate service-based businesses.

If you own a service-based business it can often be a race to the bottom to provide the most cost effective pricing and win over clients from your competition.

Many owners can be tempting by simply competing on price and “offering better service.”

I would argue that the exact opposite is true – let me prove it to you.

Here are the 5 ways you can absolutely dominate your market whether you are a lawn care business, pool care, A/C or heating company, laundry mat, contractor, or auto shop (just to name a few).

  1. Generating Leads
  2. Pricing
  3. Showing up
  4. Systems
  5. Follow up

Generating leads. Without leads, you don’t have any customers. If you are a business owner that looked at that and said “advertising doesn’t work, I have tried everything,” you are in serious trouble.

That is simply not true. There is always a profitable way to acquire customers. You may be asking yourself the wrong questions here:

Wrong: “Well where can I go to advertise and generate a profit. I have tried ads everywhere”

Correct: “To what price can I increase my service, so that I CAN afford to advertise on all these sites?”

The minute you can afford you generate leads, your business will become a money printing machine if you have the right people and systems in place.

Pricing. As stated above – you NEED to have your pricing on point. It isn’t a race to the bottom! You will fail trying to do that model.

You need to be the premium in the market. Your service, skills, and your image needs to back up your pricing. A magical thing happens when you are a premium service.

It goes like this: You can afford ads – and much more of them than competitors. That means more leads. More leads means more customers. More customers means more money. More money means more leads….

It’s a license to print.

Showing up. Currently I own and operate a commercial and residential firewood business. Do you know what the main thing people say to us is when we pick up the phone?

“Thank you for picking up the phone.” OR

“I called a ton of people and you were the only one who picked up.”

That is only because we constantly show up when our competitors don’t. It’s so simple and boring, yet for some reason it’s hard for people to do. We make thousands of dollars a month from our competitors that don’t pick up.

Honor your business hours, pick up your phones, don’t over promise and always try to over deliver. Customers will notice your company showing up. Referrals will follow. Stay the course.

Systems. Systems are the glue that holds everything together in your business.

Some of the systems you will want in place:

  1. 1-888 number that you can get voicemails logged and even transcribed through.
  2. CRM like Monday.com or Hubspot to track your customer interactions from your web forms and phone calls.
  3. Logistics app such as route4me that can get you the most efficient routes for yourself and your drivers.
  4. Payment gateway for mobile and static payments
  5. Email sequencing and email generator for generating sales and compiling customer emails. I like convertkit.com and Hubspot for this.

Follow up. Follow ups can happen in many ways and in take many different forms throughout your business.

  • Follow up in phone calls – Always try to pick up your calls immediately. If you miss a call, call them back ASAP. Often your customers are going on a call blitz to shop the competition.
  • Follow up in emails – Set up an auto responder that acknowledges their initial reach out, then get back to them ASAP.
  • Follow up in lead forms. Have these set to notify you via website or mobile. Stay on top of them and also set up a template(s) in order to quickly answer questions efficiently. Craft/tailor them to each person if possible.
  • Follow up with reviews – Use email sequences, phone calls, texts, or physical mail to follow up with clients/customers to get their valuable reviews. Reviews help you rank, convert, and ultimately make you more money.

Using these methods, we were able to take our 4 month old service business to $60,000 a month in sales with 64 – 5 star reviews on google. Not bad. This will certainly help your business if you apply these learnings.

Email for Marketing Example.

Everywhere you look, people are all running loads of digital ads whether a company is large or in the start-up phase. It is clearly the popular thing to do in order to acquire customers these days.

I agree that digital marketing is a must, BUT there is HUGE opportunity in direct mail depending on what market you are in. This is especially true if you own a service-based business.

According to Go Inspire Group, direct mail campaigns generate five times more purchases than email campaigns. THATS CRAZY. It makes you wonder why that is the case?

I would argue that is comes down to laziness. It’s much harder to set up a direct mail campaign (especially one that is effective). However, wouldn’t you invest the time to set up a mailer if you could get 5x the results?

That answer for me was a clear YES. I like making more money, don’t you?

Let me share the exact steps I took to set up our mailer campaign, it could be worth thousands of dollars to you. It was to us.

Step #1: You need to target your ideal customer’s zip code(s)For my business, we market to higher income earners that have plenty of disposable income. There are SEVERAL zip codes in our area that would fit the mold for an ideal mailing. To start, we just picked one. It had 4,200 addresses in within the zip code.

Step #2: Figure out how to make your customers open these mailings. Once you figure out WHO needs to get these mailings, you now need to get them to OPEN the mailer. I know this sounds simple and ridiculous to mention, but there is a reason almost no “junk” mail gets opened these days.

So how do you get them to open the mailer? We have found this to be the most effective way to get people to open up your offer. This is clearly due to the curiosity that these create for the mail recipient. For example, It’s not likely you would throw away a bubble mailer if you feel some kind of item is inside of it. It makes you want to open it and find out what it is! For our offer, we chose to use a physical pair of dice to put inside the mailer.

Step #3: Once the mailer is sent, you need to GRAB their attention Immediately. You spent the money to get the mail to them and now their eyeballs are on your letter. How do you get them to read it?

You need to make sure that your Headline is HUGE and in bold and “pops”. It needs to be totally relevant to the item you chose to send to your customer. As I mentioned before, we chose the pair of dice.

Why the dice? Last year, we had one of the worst winters on record in terms of unexpected snow fall. It drove sales in our industry through the roof. There were hundreds of thousands of people that probably has wished they had had firewood during that time.

So our messaging around this is very clear to all our new customers we are trying to acquire:

Remember, the headline is the attention-getter and is going to be relevant to the item in the mailer. Now that you have their attention and they are engaged, you can now present your offer. Make sure to make it compelling!

IMPORTANT – If you are a seasonal business, all of this needs to be timed perfectly when you are on your customers mind. Since we do commercial and residential firewood, a mailing during the first cold snap or right before, is ideal for us. Make sure you take that into consideration for your product/market.

Step #4: Present the Offer with Urgency & Make it a No-Brainer.

Below is our offer to our customers from that same mailer. With this offer, we have the best price in the city, and we are offering additional incentives such as free delivery and stacking on top of it all.

Make sure to put a deadline in here for your customers to benefit from this offering or else they will either not act on it, or wait until its too late.

We want our customers to order ASAP. We know that we are going to be going like gang-busters starting in October, so we want to have them order now. This will hopefully do three things for us: Increase our cash-flow, take demand off of us during the height of the season, and finally get their order early so that we can benefit from word of mouth and referrals from these customers!

Recap of benefits on our mailer.

When presenting your offer, make it clear, concise, and right to the point. I like using bullet points so that the customer can quickly identify the offering.

Step #5: Make sure that you have tracking in place for the offer. If you are doing larger mailings, this can get very expensive. You need to make sure you are profitable from these mailings. Make sure to add a coupon code that your customer can enter at checkout so that you know how many took advantage of your offer.

For us, we took the zip codes name, and then added the dollar amount off to make the coupon code, so we know exactly how that zip code performs.

Here is the example – “Steiner25”.

Final note on this: By putting the name of the community as the code, it gives the customer a feeling of personalization, and it will be easier for them to remember. When it comes to word of mouth, this will also help spread the word to others and lead to a more accurate account of how well the campaign did since you can track it all.

Best of luck to you all out there. Please share with us if you were able to implement this in the comments section!

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5 Steps to a Great Direct Mail Campaign.

Everywhere you look, people are all running loads of digital ads whether a company is large or in the start-up phase. It is clearly the popular thing to do in order to acquire customers these days.

I agree that digital marketing is a must, BUT there is HUGE opportunity in direct mail depending on what market you are in. This is especially true if you own a service-based business.

According to Go Inspire Group, direct mail campaigns generate five times more purchases than email campaigns. THATS CRAZY. It makes you wonder why that is the case?

I would argue that is comes down to laziness. It’s much harder to set up a direct mail campaign (especially one that is effective). However, wouldn’t you invest the time to set up a mailer if you could get 5x the results?

That answer for me was a clear YES. I like making more money, don’t you?

Let me share the exact steps I took to set up our mailer campaign, it could be worth thousands of dollars to you. It was to us.

Step #1: You need to target your ideal customer’s zip code(s)For my business, we market to higher income earners that have plenty of disposable income. There are SEVERAL zip codes in our area that would fit the mold for an ideal mailing. To start, we just picked one. It had 4,200 addresses in within the zip code.

Step #2: Figure out how to make your customers open these mailings. Once you figure out WHO needs to get these mailings, you now need to get them to OPEN the mailer. I know this sounds simple and ridiculous to mention, but there is a reason almost no “junk” mail gets opened these days.

So how do you get them to open the mailer? We have found this to be the most effective way to get people to open up your offer. This is clearly due to the curiosity that these create for the mail recipient. For example, It’s not likely you would throw away a bubble mailer if you feel some kind of item is inside of it. It makes you want to open it and find out what it is! For our offer, we chose to use a physical pair of dice to put inside the mailer.

Step #3: Once the mailer is sent, you need to GRAB their attention Immediately. You spent the money to get the mail to them and now their eyeballs are on your letter. How do you get them to read it?

You need to make sure that your Headline is HUGE and in bold and “pops”. It needs to be totally relevant to the item you chose to send to your customer. As I mentioned before, we chose the pair of dice.

Why the dice? Last year, we had one of the worst winters on record in terms of unexpected snow fall. It drove sales in our industry through the roof. There were hundreds of thousands of people that probably has wished they had had firewood during that time.

So our messaging around this is very clear to all our new customers we are trying to acquire:

Remember, the headline is the attention-getter and is going to be relevant to the item in the mailer. Now that you have their attention and they are engaged, you can now present your offer. Make sure to make it compelling!

IMPORTANT – If you are a seasonal business, all of this needs to be timed perfectly when you are on your customers mind. Since we do commercial and residential firewood, a mailing during the first cold snap or right before, is ideal for us. Make sure you take that into consideration for your product/market.

Step #4: Present the Offer with Urgency & Make it a No-Brainer.

Below is our offer to our customers from that same mailer. With this offer, we have the best price in the city, and we are offering additional incentives such as free delivery and stacking on top of it all.

Make sure to put a deadline in here for your customers to benefit from this offering or else they will either not act on it, or wait until its too late.

We want our customers to order ASAP. We know that we are going to be going like gang-busters starting in October, so we want to have them order now. This will hopefully do three things for us: Increase our cash-flow, take demand off of us during the height of the season, and finally get their order early so that we can benefit from word of mouth and referrals from these customers!

Recap of benefits on our mailer.

When presenting your offer, make it clear, concise, and right to the point. I like using bullet points so that the customer can quickly identify the offering.

Step #5: Make sure that you have tracking in place for the offer. If you are doing larger mailings, this can get very expensive. You need to make sure you are profitable from these mailings. Make sure to add a coupon code that your customer can enter at checkout so that you know how many took advantage of your offer.

For us, we took the zip codes name, and then added the dollar amount off to make the coupon code, so we know exactly how that zip code performs.

Here is the example – “Steiner25”.

Final note on this: By putting the name of the community as the code, it gives the customer a feeling of personalization, and it will be easier for them to remember. When it comes to word of mouth, this will also help spread the word to others and lead to a more accurate account of how well the campaign did since you can track it all.

Best of luck to you all out there. Please share with us if you were able to implement this in the comments section!