CRMS are crucial for businesses of all shapes and sizes. A CRM helps you find new customers, win their business, and keep them happy by organizing customer and prospect information in a way that helps you build stronger relationships with them and grow your business faster.
Businesses that choose not to use a CRM or simply push off using one can suffer from a lack of efficiency and increased profitability.
When your business is financially ready to use a CRM you need to jump on board with one ASAP so that you can start to benefit from day one.
CRMs come in all shapes and sizes, so the best way to find the CRM that’s right for your business is by doing your research.
Here is a list of the best 15 CRMs that could be perfect for your business!
1) Monday.com CRM: is ideal for small businesses that want to manage and track their leads. It’s also great for businesses who want to collaborate with their team on projects in real-time.
Monday CRM is cloud-based, so it’s easy to access from anywhere. It also integrates with other popular applications, such as Google Apps and Salesforce.com.
You can check out this CRM here.
***Monday.com is our pick (and what we are currently using)****
2) Zoho CRM: One of the least expensive CRMs on the market today, if you’re looking for a CRM to use as your very basic contact management tool, this might be a good choice.
It’s also a good choice for companies that want a CRM but don’t have or need much in way of customer relationship management features – think just simple lead tracking and pipeline analysis.
3) Pipedrive CRM: Manage leads as your business grows, jump on deals at the right time and nurture long-term relationships.
Pipedrive’s CRM for small businesses gives you back valuable time by centralizing multi-channel data and automating tedious processes.
4) HubSpot CRM: HubSpot CRM is part CRM, part marketing campaign management tool. It can help you keep track of customers as well as leads, but the CRM side of things doesn’t offer all of the bells and whistles found in other CRMs on this list.
For example, it can’t track deals or tasks, so you’ll have to look elsewhere if those are important to you.
You can check out this CRM here.
5) Woopra: This CRM is best suited for users who want an app for analytics more than anything.
It’ll give you detailed reports on who your leads are, how they interact with your website, and what pages they visit most – but it won’t help you keep track of customer service issues or organize customer data.
6) Batchbook CRM: Batchbook CRM is an easy-to-use CRM for small businesses that want to get rid of their spreadsheets once and for all.
The downside? The CRM features in Batchbook might not be robust enough to make this CRM a good fit for larger businesses, so you will have to make a switch down the road.
7) Highrise CRM: Highrise CRMs come in two flavors – one is affordable, while the other costs are quite a bit more (but comes with some major CRM features like activity-based sales reports and customer satisfaction surveys).
Both CRMs come with a slew of CRM features, making this CRM great for companies managing large amounts of clients.
8) Zendesk: If you run an e-commerce site or any type of online business that deals with customers, chances are good that your company will be using at least one app within the Zendesk family.
The CRM, which can help your small business keep track of customers both on and offline, is quite possibly one of the simplest CRMs to use on this list; if you’re looking for a CRM but don’t have time to become an expert in complicated software, give Zendesk CRM a try.
9) Fresh Sales: Freshsales (formerly Freshworks CRM) is a full-fledged sales force automation solution for sales teams, making it easy to track pipelines and manage individual accounts.
Freshsales supports up to 5,000 users so you won’t need to worry about another solution for quite some time.
Whats neat about fresh sales is that it uses the power of artificial intelligence (AI) to help users do more with fewer internal resources.
The CRM also facilitates easy tracking of deal progress throughout the pipeline. Simply by dragging and dropping, users can move a lead stage from new through to contacted and qualified, for instance.
10) Right Now: This highly customizable CRM can help you manage your contacts, automate tasks, and gain insights into what works best when building relationships with customers.
It also comes in three different price options depending on what features you most.
11) Marketo CRM: Marketo may be a CRM, but it’s also an award-winning marketing automation platform.
Similar to the HubSpot CRM, the features in this CRM might not be enough to help you organize your customer interactions – think things like lead generation and customer service.
However, it can keep track of all of your contacts while you focus on building your business.
12) Insightly: A no-nonsense CRM for small businesses that want to get rid of their spreadsheets once and for all, Insightly is affordable while boasting several CRM features including activity feeds that help you manage to up-sell campaigns.
The downside? It doesn’t have enough CRM features to serve larger businesses well.
13) Sugar CRM: Sugar CRMs’ simplicity makes it perfect for small businesses with limited tech skills. If you’re willing to pay $25 per user per month (or $150 per user annually), you’ll get quite a few CRM features with this CRM (including sales forecasting and campaign management).
Sugar is easy to use and won’t cost an arm and a leg (depending on which plan you go with).
But like Zoho CRM, it’s easy to use but lacks some CRM features -– things like sales forecasting and customer service automation — that might make this CRM a better fit for larger businesses.
14) Nimble: Nimble CRM is one of the most affordable CRMs on this list; plus, it comes with some basic CRM features like lead scoring and social media integration.
It’s great for small businesses looking to organize their customer interactions using an intuitive web app.
15) Sales Force: One of the most popular CRMs on the market today, Salesforce can connect to other apps like Google Analytics or QuickBooks Online to give small companies an enterprise-level toolset without having to shell out big bucks.
The downside?
It’s a pretty complicated CRM, so not the best option for companies that don’t have a dedicated CRM expert to run it.
Conclusion:
CRMs are essential tools for businesses of all sizes. They help you find new customers, keep track of customer interactions and data, and automate tasks to make your life easier.
CRMs come in all shapes and sizes so it’s important to do your research before deciding which CRM is the best fit for your business. In this article, we’ve outlined the 15 CRMs that will be perfect for any small business!
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